Problems with Full Link / Android Auto Wireless

[jv.bw]

Good morning,

in our Terramar model year 2025, we repeatedly have problems with wireless Android Auto. The Samsung S25 fails to connect properly about every 10th time, and the following message appears on the display, which cannot be dismissed, sometimes not even after the vehicle has been parked, locked and unlocked again.


The phone itself is displayed on the screen, but nothing more is possible. Hands-free calling via speaker & microphone only works sometimes.
Nothing is shown for confirmation on the S25.

So far, I haven’t been able to find anything about this in the Forum. Does anyone have any ideas?

Best regards
Jan

 

[8benny8]

Hello Jan,

I have the same problem.
Not reproducible, sometimes it works three times, then twice it doesn’t.
Only restarting the system helps, but not always, then I have to restart again...
Supposedly it’s due to the S25... But in other cars I don’t have any problems, neither wireless nor wired.

Especially it never works when you need Maps

Best regards
Ben

 

[ekm]

Wasn't there just an update for the S25 causing problems (mainly with the battery, but where there's an error...)!?

Maybe (if possible) just try another device, then it will quickly become clear where the problem lies.

 

[Cupra2025]

You have certainly completely removed the phone and also "forgotten" the Cupra Bluetooth in the phone itself?

If that doesn't help, try it under the guest account, just a thought...

 

[DasNudelholz]

From my point of view, it is really an S25 problem.
I have the same issue with my Cupra; the only solution is to reset the entertainment system.
Before that, with the Xiaomi Mi 11, I never even noticed it...

 

[8benny8]

Yes, apparently. I connected my A36 work phone today, and there were no problems so far...
Just strange that I have had zero issues with the S25 in all my other cars...

I had a Seat Leon on holiday, and I also had problems with the S25 there...

Unfortunately, it’s really annoying

 

[Marc]

I have the S24 Ultra and have already had this display twice so far. I went to the dealer, but nothing is known or visible in the fault memory.

 

[8benny8]

I had already written this to Cupra customer service as well.
They said there will be a "major" update for the Terramar coming this November...
I was at the dealer today and he said, yes, they were informed about what’s coming, but it will be rolled out gradually.

Do you also have the issue that Maps always starts in Dark Mode and you have to switch the headlights on and off once for the bright version to appear?

 

[ekm]

@Marc das S24 hat laut Medienberichten das gleiche Problem mit dem letzten Samsung Update bekommen wie das S25.

 

[marcin255]

Mein aktueller T-Roc hat nach dem S25-Update ebenfalls Probleme.

 

[waterpolo]

The Samsung S23 with One Ui8.0 is working, no issues so far.

 

[ekm]

Oh, das klingt gut, ich hatte das Update für mein S23 noch geschoben, eben weil es bei S24 und 25 Probleme gab.

 

[SaschaForum]

Ich schließe mich mit dem S25U leider an ... das ist echt nervig, dauernd das Entertaiment-Sytsem neu zu starten und teilweise mehrmals hintereinander

 

[Teeball]

Ich habe mit meinem Xiaomi 15 T Pro auch Probleme. Handy mittlerweile erkannt, aber die Telefonkontakte überträgt es nicht. Wenn ich im Auto vom Handy anrufe erscheint die Nummer im Display ?

 

[Lederhosn74]

S21 Ultra läuft problemlos.

 

[Cupra-Klaus]

S24 FE ebenso problemlos, so zumindest neulich beim Terramar- Ersatzwagen.

 

[stefancz]

S20 läuft problemlos

 

[Grafreini]

S21 Ultra läuft problemlos.

 

[PhilBln]

Hat jemand mittlerweile eine Lösung für daa Problem gefunden? Mit meinem S 25 ultra gibt's mindestens jedes 3.mal die Fehlermeldung...

 

[marcin255]

Ich habe AA deinstalliert, die Daten gelöscht, und vor etwa 2 Wochen ist es einmal passiert, als ich innerhalb kurzer Zeit 3 Mal ins Auto gestiegen bin.